Terms and Conditions
This page (together with the documents referred to on it) tells you of the terms and conditions on which you make use of the melavie.co.uk website (the ‘website’) whether as a guest or a registered user. Throughout the site, the terms “we”, “us” and “our” refer to MelaVie.
Please read these Terms and Conditions carefully before you start to use the website. This website is owned and operated by Lumiver Beauty Limited. Registered Company number 13488043 .Registered address 96-90 Paul Street, London, England, EC2A 4NE.
By using or accessing this website you are acknowledging that you have read, understood and agreed, without limitation or qualification, to be bound by these Terms and Conditions.
MelaVie reserves the right to and may change these terms and policies at any time and will post notification of these changes online. Please review this web page regularly to ensure you are aware of any changes as your continued use of melavie.co.uk.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not affect these Terms.
Links from our Site
This site may contain links to other sites or resources provided by us or third parties. Such links are provided solely for your use and convenience. Links do not represent any endorsement or recommendation on our behalf and does not mean we have any association or partnership with the linked website. We have no control over the contents of those sites provided by third parties, and we accept no responsibility for them or for any loss or damage which may arise from your use or engagement with them. Where such sites are provided and operated by MelaVie you will be bound by our terms and conditions.
Any relationship you enter into with these sites is at your own risk and we strongly advise you to read their Terms and Conditions and Policies.
Privacy Policy
Our Privacy Policy further below forms part of these Terms and Conditions and governs your visit to our website, so that you may understand our privacy practices.
Language
This website and any subsequent contracts shall be conducted and concluded in English.
Disclaimers
Melavie.co.uk takes every care possible to ensure that product descriptions, imagery, claims and all other information is correct at the time of publication on the website. However, though every effort is made to ensure such accuracy, MelaVie does not accept responsibility for errors in content. The website will be kept as up to date as possible at all times, however if product, treatment, location, certification updates have been made since the last date of publish on melavie.co.uk variation may occur in, although not limited to, size, price, description, results, formulation, design, packaging and availability.
MelaVie will do its best to ensure that the website is readily available and functions at all times, but we make no guarantees as to the accessibility or functionality of the website, and we will not be liable for any damages, loss, costs or expenses incurred by you as a result of lack of availability of the website.
Our Liability
The material displayed on our website is provided without guarantees, conditions or warranties as to its accuracy or completeness. To the extent permitted by law, we and other members of our company expressly exclude:
All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
Any liability for direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, but without limitation any liability for:
Loss of income or revenue;
Loss of business;
Loss of profits or contracts;
Loss of anticipated savings;
Loss of data;
Loss of goodwill;
Wasted management or office time, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
This does not affect our liability for any other liability which cannot be excluded or limited under applicable law.
Registration, Personal Data and Online Shopping Partners
You guarantee that the personal information which you provide to use and/or when you register on melavie.co.uk is true, accurate and current in all respects. See our Privacy Policy regarding the use and treatment of your personal information. If you do not agree to your data being held by MelaVie, please do not register or purchase with us.
Copyright
Melavie.co.uk and its entire content belong to MelaVie and its affiliates where relevant, including, but not limited to, copyright of all text, logos, icons, images, graphics, video and audio clips, animations and software used or which appear on the website. It also includes trademarks in our name and logos. These are protected by copyright laws and treaties. All such rights are reserved.
Reproduction of part or all of the contents in any form is forbidden, unless for personal use. If you require use of any of this content for purposes outside of those set out above (including framing the website) we ask that you contact MelaVie directly to obtain permission.
Our status (and that of any identified contributors) as the authors of materials on our website must always be acknowledged.
Viruses, Hacking and other Offences
You must not misuse our website by knowingly introducing viruses, worms, Trojans, logic bombs or other material which is malicious or technologically harmful by nature. You must not attempt to gain unauthorised access to our website, the server on which our website is hosted, or any server, computer or database connected or related to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of-service attack.
By choosing to breach this provision you commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach your right to access our site will be immediately terminated.
We will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.
Complaints and Disputes
If you wish to log a complaint about any matter, please contact us on the following email address info@melavie.co.uk. Your use of this website shall be governed by English law and the parties hereto submit the exclusive jurisdiction of the English courts. You are eligible as a consumer within the EU to contact the Online Dispute Resolution: http://ec.europa.eu/consumers/odr/
Promotions
Relevant offer code/s must be used at checkout to qualify. Offers may be valid for a limited time only. MelaVie reserves the right to end or change a promotion at any time at its discretion. Offers cannot be used in conjunction with any other offers unless otherwise stated.
Our newsletter sign up discount code is available only to those who provide their email address on our website and then complete registration to our mailing list via email. The relevant discount code will be emailed to recipients and must be entered at checkout to qualify. The discount, once the code is entered at checkout, will be applied to the basket total before shipping is calculated.
Accepting these Terms & Conditions
Whilst accessing this website you are agreeing to the Terms & Conditions as listed on the website. If you act negligently in any of the responsibilities specified in these Terms & Conditions (including our Privacy Policy), you shall be liable for all losses and damages that this may cause to melavie.co.uk and any of our partners. You acknowledge and agree that these Terms & Conditions (including our Privacy Policy) constitute the complete and exclusive agreement between us concerning your use of melavie.co.uk.
If you have any questions regarding these Terms & Conditions, please contact us on info@melavie.co.uk
Privacy Policy
What we do with your information?
When you purchase something from melavie.co.uk, as part of the buying and selling process, we collect the personal information you provide us such as your name, address and email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: with your permission, we may send you emails about our products and other updates about melavie.co.uk
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for a delivery or return of a purchase, we imply that you consent to our collecting and using of your data and consent to do so for that specific reason.
If we ask you for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to opt out.
How do I withdraw my consent?
If, after you give consent, you change your mind you may withdraw your consent by contacting us at info@melavie.co.uk. To withdraw from email marketing communications, please click the “unsubscribe” link provided at the bottom of any email from us.
Disclosure
We may disclose your personal information to our partners, or if we are required by law to do so or if you violate any of our Terms & Conditions.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
We may change third-party service providers and suppliers at any time without warning or prior notice.
Cookies Policy
About this cookie policy
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy (above).
Your consent applies to the following domains: melavie.co.uk
What are cookies ?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.
How do we use cookies?
Our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyse how well the website performs and where it needs improvement.
Marketing: These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
How can I control the cookie preferences ?
Please note that third parties (for example, advertising networks and providers of external services like website analytics) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You have the option to turn off cookies in your browser settings. Please be aware that you may lose some of the functionality of this website as a result. Except for essential cookies, cookies expire after 30 days.
For more information about how to disable cookies please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.